Trained by the Dementia India Alliance
Caregivers go through specialist dementia training and a readiness check before they step into your home.
Portea · Specialist dementia care
Specialist dementia care at home, trained by Dementia India Alliance
A dementia-trained care manager who's worked with others like you. Caregivers trained on dementia behaviour: sundowning, repetition, resistance. Weekly updates on how it's going.
Tell us what's been hardest in the past week. A Portea care manager (a doctor or senior clinician) will call within 12 hours.
Caregivers trained on dementia-specific routines
Specialist readiness check before every placement
Doctor-reviewed care plan every month
WhatsApp updates to family 2× a week
10L+
patients served across India
7L+
annual home visits
40+
cities covered
63
hospital partnerships
Why Portea
Built for families who need not just a service, but end to end support. Our care managers will help you navigate your family's condition, work with our doctors to build your custom protocol, and coordinate your services.
A plan written by doctors
Dr. Kavitha and Dr. Allia co-authored Portea's care protocols, and review your care plan before it's shared with you.
WhatsApp updates twice a week
Twice-a-week WhatsApp updates on what's working: triggers, what helped, what changed. Plus a weekly call from your care manager.
One care manager. The same person.
A doctor or senior clinician who actually knows your parent's case. The same person from day one.
Who this is for
Right when memory changes are affecting daily life
Families come to us when confusion, repetition, mood shifts or resistance start to take over the rhythm of the home.
- Confusion, repetition, disorientation or sundowning is escalating at home.
- A spouse or child is emotionally drained and needs steadier help.
- Wandering, falls, or refusing meals/medication has started becoming a real risk.
- You want a caregiver who brings calm into the room.
Who this isn't for
When another option may be better
Some situations need a different level of urgency or a narrower kind of service.
- You only need a one-time nursing procedure rather than ongoing dementia support.
- The elder is in an acute medical crisis and needs emergency care.
- There is no diagnosis yet, start with a geriatrician consult; we can help you find one.
How it works
A simple, four-step path from inquiry to care
The same four steps for every family. Every care manager runs this flow, every time, in this order.
1. Share what feels hardest right now
Use the chatbot, WhatsApp or call us. Tell us what made you reach out: wandering, agitation, refusing to eat, or just sheer exhaustion.
2. A doctor calls back in 12 hours
A doctor or senior clinician spends time with you on the phone. Routine breakdowns, behaviour patterns, safety risks, what would actually help at home.
3. A plan built for dementia
A daily schedule shaped around your parent's triggers and the way they communicate. The caregiver is chosen using a specialist readiness check.
4. WhatsApp updates twice a week
WhatsApp updates twice a week on triggers and what's helping, with a weekly call from your care manager and a monthly review.
Three easy ways to begin
Chat with our care assistant, call us, or send a WhatsApp
Real families. Real notes.
The notes that mean the most are the ones we don't ask for
A small selection of what families have shared with Portea care managers. Names changed on request; one note is reproduced verbatim from the handwritten letter we received.
To the wonderful
The Portea Team
Rahul has been with my father since mid-December, and he has cared for him really well.
He handles every difficult situation that dementia brings, day after day, and the medical team kept cross-checking the care throughout.
Having Rahul there has given me genuine peace of mind about my father's daily routine.
I truly hope his dedication is recognised within Portea.
Vivek K.
A real note received by Portea
“Both my parents are in the early stages of dementia. Portea's team built a plan focused on dementia therapy and brought a therapist home for cognitive stimulation. Within a couple of weeks we saw a real improvement in their cognition and a slowing of the progression. They even began writing down how they feel, something they had never done before.”
Rohan M.
Son, parents in early-stage dementia, Bangalore
“After each therapy session we feel happier and more relaxed. We had no idea what the sessions would be like at first. Now we look forward to the therapist coming, and her warmth makes the whole day better.”
An elder in Portea's dementia therapy programme
Dementia therapy at home, Bangalore
A note on these reviews
We never invent quotes. Every testimonial here is from a real Portea family, including the handwritten note received by Dr. Kavitha's team. We collect feedback at week one, at month one, and on offboarding.
The doctors behind your dementia care care plan
The doctors who write every care plan.
Two clinicians own the protocols every Portea care manager works to. Each plan is reviewed monthly. When a case needs a specialist call, it goes to one of them directly.
Dr. Kavitha S Manjunath
Clinical Head, Primary · Preventive · Elderly Care
17+ years across infectious disease, chronic disease, palliative and elderly care. MBBS from Al Ameen Medical College, DNB in Family Medicine from The Bangalore Hospital. Has led Portea's preventive and primary care services for the last six years and is a member of the Family Physician Association. Co-authors the elder-care and post-discharge protocols every Portea care manager works to.
Dr. Allia Rahaman
Clinical Head, South
11 years in chronic disease, emergency medicine and critical care. Trained at GB Pant Hospital and NRHM (A & N Islands) where she ran ICU duties for most of her tenure, then worked as Consultant Physician with V-Health by Aetna (CVS Health). Certified in Diabetes Management (BMJ Fortis) and in ACLS, BLS and PALS by the American Heart Association. Owns dementia-care protocol design at Portea South.
Frequently asked questions
The questions families usually ask before reaching out
How soon will someone call us back?
If care is needed soon, a care manager usually calls within 12 hours. If you are planning ahead, expect a call within 24 hours. The chatbot gathers a few quick details so the first call gets straight to your situation.
Will we have one person guiding us through this?
Your care manager is a doctor or senior clinician who handles your first call, your written plan, the caregiver on the ground, the weekly updates and any escalations. The same person stays with your family throughout.
How are caregivers chosen and trained?
Every caregiver is matched to your parent's routine, condition, language and home. They read the full care plan before day one. For dementia, each caregiver also clears a specialist readiness check co-designed with the Dementia India Alliance.
How will we know what is happening at home?
You are added to a private WhatsApp group with your care manager. You receive clear updates twice a week, plus a weekly call. The caregiver delivers the care; your care manager is who you talk to.
How much does it cost?
Pricing depends on what you actually need: caregiver hours, nurse visits, physiotherapy, equipment. After the first call, your care manager shares a written, itemised weekly price. No sign-up fee. No contract. You can stop care any week.
Is Portea available in our city?
We operate in 40+ Indian cities including Bangalore, Mumbai, Delhi NCR, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad, Jaipur and Chandigarh. If we do not cover your pin code directly, your care manager will say so honestly on the first call.
Can this help if evenings are the hardest time of day?
The first call captures when confusion or agitation tends to rise. The schedule and the caregiver's shift are shaped around that pattern at your home.
Will the family still stay involved after care starts?
You are added to a WhatsApp group with your care manager from day one. The family stays closely informed and the plan adjusts as the picture at home becomes clearer.
Are caregivers really trained in dementia care?
Our caregivers go through specialist dementia training developed with the Dementia India Alliance. Every dementia caregiver also clears a specialist readiness check before being matched to a family.
Ready when you are
Choose the easiest way to begin
Call if you want to speak right away. Message us on WhatsApp if that's easier. Or use the chatbot, 90 seconds, and your care manager will know your situation before they pick up the phone.
Speak with a care manager
Active inquiries get a call within 12 hours. Planning ahead? Within 24 hours.