Trained by the Dementia India Alliance
Caregivers go through specialist dementia training and a readiness check before they step into your home.
A dementia-trained care manager who's worked with others like you. Caregivers trained on dementia behaviour: sundowning, repetition, resistance. Weekly updates on how it's going.
Tell us what's been hardest in the past week. A Portea care manager (a doctor or senior clinician) will be in touch shortly.

2M+
patients served since 2013
10,000+
clinicians in our network
135+
cities across India
100+
hospital partnerships
Why Portea
Trained by the Dementia India Alliance
Caregivers go through specialist dementia training and a readiness check before they step into your home.
A plan written by doctors
Dr. Kavitha and Dr. Allia co-authored Portea's care protocols, and review your care plan before it's shared with you.
WhatsApp updates twice a week
Twice-a-week WhatsApp updates on what's working: triggers, what helped, what changed. Plus a weekly call from your care manager.
One care manager. The same person.
A doctor or senior clinician who actually knows your parent's case. The same person from day one.
Who this is for
Families come to us when confusion, repetition, mood shifts or resistance start to take over the rhythm of the home.
Who this isn't for
Some situations need a different level of urgency or a narrower kind of service.
Not looking for a full managed care plan? Explore Portea's individual home-health services instead.
Visit portea.comHow it works
The same four steps for every family. Every care manager runs this flow, every time, in this order.

1. Share what feels hardest right now
Use the chatbot, WhatsApp or call us. Tell us what made you reach out: wandering, agitation, refusing to eat, or just sheer exhaustion.
2. A doctor calls you back
A doctor or senior clinician spends time with you on the phone. Routine breakdowns, behaviour patterns, safety risks, what would actually help at home.
3. A plan built for dementia
A daily schedule shaped around your parent's triggers and the way they communicate. The caregiver is chosen using a specialist readiness check.
4. WhatsApp updates twice a week
WhatsApp updates twice a week on triggers and what's helping, with a weekly call from your care manager and a monthly review.
Three easy ways to begin
Real families. Real notes.
A small selection of what families have shared with Portea care managers. Names changed on request; one note is reproduced verbatim from the handwritten letter we received.
To the wonderful
The Portea Team
Rahul has been with my father since mid-December, and he has cared for him really well.
He handles every difficult situation that dementia brings, day after day, and the medical team kept cross-checking the care throughout.
Having Rahul there has given me genuine peace of mind about my father's daily routine.
I truly hope his dedication is recognised within Portea.
Vivek K.
Sent to our care manager
“Both my parents are in the early stages of dementia. Portea's team built a plan focused on dementia therapy and brought a therapist home for cognitive stimulation. Within a couple of weeks we saw a real improvement in their cognition and a slowing of the progression. They even began writing down how they feel, something they had never done before.”
Rohan M.
Son, parents in early-stage dementia, Bangalore
“After each therapy session we feel happier and more relaxed. We had no idea what the sessions would be like at first. Now we look forward to the therapist coming, and her warmth makes the whole day better.”
An elder in Portea's dementia therapy programme
Dementia therapy at home, Bangalore
A note on these reviews
We never invent quotes. Every testimonial here is from a real Portea family, including the handwritten note received by Dr. Kavitha's team. We collect feedback at week one, at month one, and on offboarding.
The doctors behind your dementia care care plan
Two clinicians own the protocols every Portea care manager works to. Each plan is reviewed monthly. When a case needs a specialist call, it goes to one of them directly.

Clinical Head, Primary · Preventive · Elderly Care
22+ years across infectious disease, chronic disease, palliative and elderly care, with 11 at Portea leading palliative and elderly care alongside preventive and primary services. MBBS (Al Ameen Medical College), DNB Family Medicine (The Bangalore Hospital), and a Certificate Course in Geriatric Medicine & Gerontology (Khaja Bandanwaz University with Geriatric Society of India). Also certified in palliative care and sleep-study interpretation; member of the Indian Medical Association, the Family Physician Association, and the Geriatric Society of India. Co-authors the elder-care and post-discharge protocols every Portea care manager works to.

AVP, Medical · Quality · Training
14 years in chronic disease, emergency medicine and critical care. Trained at GB Pant Hospital and NRHM (A & N Islands) where she ran ICU duties for most of her tenure, then worked as Consultant Physician with V-Health by Aetna (CVS Health). Certified in Diabetes Management (BMJ Fortis) and in ACLS, BLS and PALS by the American Heart Association. Now leads medical operations, quality and care-manager training at Portea, and owns the dementia-care protocol design used across the network.
Frequently asked questions
A care manager will be in touch shortly. The chatbot gathers a few quick details so the first call gets straight to your situation.
Your care manager is a doctor or senior clinician who handles your first call, your written plan, the caregiver on the ground, the weekly updates and any escalations. The same person stays with your family throughout.
Every caregiver is matched to your parent's routine, condition, language and home. They read the full care plan before day one. For dementia, each caregiver also clears a specialist readiness check co-designed with the Dementia India Alliance.
You are added to a private WhatsApp group with your care manager. You receive clear updates twice a week, plus a weekly call. The caregiver delivers the care; your care manager is who you talk to.
Pricing depends on what you actually need: caregiver hours, nurse visits, physiotherapy, equipment. After the first call, your care manager shares a written, itemised weekly price. No sign-up fee. No contract. You can stop care any week.
We operate in 135+ Indian cities including Bangalore, Mumbai, Delhi NCR, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad, Jaipur and Chandigarh. If we do not cover your pin code directly, your care manager will say so honestly on the first call.
The first call captures when confusion or agitation tends to rise. The schedule and the caregiver's shift are shaped around that pattern at your home.
You are added to a WhatsApp group with your care manager from day one. The family stays closely informed and the plan adjusts as the picture at home becomes clearer.
Our caregivers go through specialist dementia training developed with the Dementia India Alliance. Every dementia caregiver also clears a specialist readiness check before being matched to a family.
Ready when you are
Call if you want to speak right away. Message us on WhatsApp if that's easier. Or use the chatbot, 90 seconds, and your care manager will know your situation before they pick up the phone.
Speak with a care manager
A care manager will be in touch shortly. The first call goes straight to your situation, no scripts.